Are you an experienced and passionate leader ready to drive positive change in the lives of the rough sleeping community? Do you want to make a real and lasting impact in your local community? If so, this could be the role for you.

We are currently recruiting on behalf of a well-established and impactful charity for a Team Manager to lead a dynamic frontline team supporting individuals with complex needs who have experienced long-term rough sleeping. This is a rare and rewarding opportunity to join a dedicated organisation committed to empowering people towards recovery and independence.

Benefits:

• Salary: £35909 - £40,261
• 37.5 hours per week
• 25 days holiday plus bank holidays
• Life Assurance
• Blue Light Card
• Training and Development

About the Job:

Based at a direct access accommodation service, you will manage a committed team of 9 staff and work closely with the associated day centre to support people directly from the streets. This is a pivotal leadership position, responsible for delivering high-quality, trauma-informed support within a psychologically informed environment.

You’ll play a key role in shaping the direction of the service, leading innovative approaches, and ensuring a joined-up, multi-agency response to tackling rough sleeping. This includes managing day-to-day operations, safeguarding, data and performance monitoring, and fostering community and partnership collaboration.

• Lead and motivate a diverse team to deliver effective, compassionate, and trauma-informed support
• Manage service performance, ensuring quality standards, safeguarding practices, and KPIs are consistently met
• Oversee recruitment, training, supervision, and development of staff and volunteers
• Work collaboratively with local partners to co-produce activities and specialist services tailored to individual needs
• Ensure high standards in housing management, including void turnaround, occupancy, and service charge collection
• Monitor and report on service data, outcomes, and client satisfaction using a dedicated case management system
• Support strategic objectives to reduce rough sleeping and promote long-term recovery and resettlement

About you:

• Proven experience managing a frontline support service, ideally within homelessness, housing, or social care
• Strong leadership, communication, and staff development skills
• Knowledge of trauma informed and psychologically informed approaches
• Confident in safeguarding, risk management, and service planning
• Comfortable managing budgets, data, and working to KPIs
• A collaborative mindset with the ability to build effective relationships with a range of stakeholders

Why Apply?

This is more than just a job, it’s a chance to lead life-changing work in your community. You’ll join a supportive team committed to helping people overcome adversity and move forward with dignity and hope. You’ll have autonomy, responsibility, and the opportunity to innovate within a service that truly makes a difference.

If you're ready to take the next step in your leadership career and work in a role with real purpose, we want to hear from you.

Please note applicants must be available for interview on 2nd June 2025